Questions?

Materials

I take great care in selecting materials for my creations.

The materials I use are bought locally with a commitment to supporting the environment and the community.

All earring hooks are made of 100% stainless steel. This is a hypoallergenic material great for sensitive ears. If you would like another material like silver or gold, contact me and I am happy to switch them for a cost

All earring hooks are a closed leaver back style, this is done so to prevent loss when wearing earrings.

The glass beads I use are sourced from Japan and the Czech Republic, ensuring their quality and uniqueness.

One of a Kind?

Each earring is a unique creation, made only a few times. Occasionally, I revisit styles with new colors or updated designs, but I never mass-produce, ensuring that every piece remains special.

Packaging

All our packaging is eco-friendly and recyclable. Orders are shipped using eco-friendly mailers. Earrings are secured on a strip of leather to keep them paired together and are placed in a paper envelope

Commission Pieces

I love creating custom jewelry pieces! Please reach out with your inspiration, specific measurements, preferred materials, and any other details related to your project. You can send all this information via the Contact page here

Out of Stock

If the product you're interested in is out of stock, I might still have one available, or I can create a custom piece just for you. Reach out via the Contact page, and I'll be happy to help you out.

Storing & Caring for your Jewelry

When you're not wearing your jewelry, store your beaded earrings flat or hang them to prevent kinks and damage. When traveling, keep them in a dust bag, away from other items that might snag or pull on the threads. Remember, while the beads are glass and beautifully crafted, they are fragile under pressure. Proper care will help ensure they stay in excellent condition

Shipping & Exchange

Shipping Processing Time

The time I need to prepare an order for shipping varies. 3-7 Is standard, as most items are made to order. If you need an item within a time frame reach out to me by email and we can discuss processing time and a rush order. I am more than happy to accommodate this.

Estimated shipping times with no tracking:

(These are shipping estimates, not a guarantee. Actual delivery time will depend on the shipping method you choose, your location, and the postal service)

North America: 7- 14 business business days depending on how far away you are

Europe: 2 weeks to 1 month, air mail

Australia, New Zealand and Oceania:  2 weeks to one month, air mail.

Local Pick Up Vancouver BC

Local pick up can be done if you live in Vancouver BC,

Arrangements for this can be made in the checkout section by sending an e-mail via the contact form.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Repairs & Damages

If your item breaks at any time, please shoot me a message and I will do my best to fix it for you or figure out another option.

Common repairs and damages I tended to are thread has come lose, beads have been smashed, a earring hook has come off, or a earring has been lost.

I am open to creating a match to your lost earring and fixing any kind of damages, contact me by e-mail preferably with a photo and a order number. We will discuss cost/arrangements/time frame based on the situation and budget.

Shipping will need to be purchased depending on the situation.

Returns & Exchanges

I gladly accept exchanges however I do not accept returns or cancellations!

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Please contact me if you have any problems with your order.

Privacy Policy

I will only use your shipping and billing address, and contact information to:

Communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)

Meet the Artist

Somerton Studios is the work of Hannah, where each piece is handcrafted through a slow, meditative process. Inspired by nature and ancestral wisdom, every design is carefully made with attention to detail, creating a unique connection between the piece and its wearer.

create and reside on the West Coast of BC. This is the stolen homelands of the Katzie (q̓ic̓əy̓) and Kwantlen (qʼʷa:n̓ƛʼən̓) First NationsWith deep gratitude I acknowledge the incredible gift and honour it is to create here.

More Questions? Contact us Here